What does Hampton Roads Bankshares Do with Your Personal Information?
FACTS |
WHAT DOES Hampton Roads Bankshares, Inc. DO WITH YOUR PERSONAL INFORMATION? |
WHY? |
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
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WHAT? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include: • Social Security Number and Income • Account Balance and Payment History • Credit History and Credit Scores
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HOW? |
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Hampton Roads Bankshares, Inc. chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information |
Does Hampton Roads Bankshares share? |
Can you limit this sharing? |
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
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Yes | No |
For our marketing purposes –
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Yes | No |
For joint marketing with other financial companies
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No | We Don’t Share |
For our affiliates’ everyday business purposes – information about your transactions and experiences
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Yes | Yes |
For our affiliates’ everyday business purposes – information about your creditworthiness
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Yes | Yes |
| For nonaffiliates to market to you | No | We Don’t Share |
TO LIMIT |
Call toll free 1-866-867-8500 Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
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QUESTIONS? |
Call toll free 1-866-867-8500 or go to www.bankofhamptonroads.com | |
Who we are |
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| Who is providing this notice? | Hampton Roads Bankshares, Inc. and its Affiliates | |
What we do |
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| How does Hampton Roads Bankshares protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files, and buildings.
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| How does Hampton Roads Bankshares collect my personal information? | We collect your personal information, for example, when you • Open an account or Deposit money • Pay your bills or Apply for a loan • Use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
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| Why can’t I limit all sharing? | Federal law gives you the right to limit only • sharing for affiliates’ everyday business purposes–information about your creditworthiness • sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.
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| What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. | |
Definitions |
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| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. • Our affiliates include companies with a common corporate identity of Hampton Roads Bankshares, Inc.; financial companies such as The Bank of Hampton Roads, Gateway Bank & Trust Co., A Division of The Bank of Hampton Roads, Shore Bank; nonfinancial companies, such as Gateway Insurance Services, Inc., Gateway Investment Services, Inc., Gateway Bank Mortgage, Inc., Gateway Title Agency, Inc.
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| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. • Hampton Roads Bankshares, Inc. does not share with nonaffiliates.
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| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. • Hampton Roads Bankshares, Inc. does not jointly market.
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| Affiliates | • The Bank of Hampton Roads • Gateway Bank & Trust Co., A Division of The Bank of Hampton Roads • Shore Bank • Gateway Insurance Services, Inc. • Gateway Investment Services, Inc. • Gateway Bank Mortgage, Inc. • Gateway Title Agency, Inc. |
